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Your FireCraft® Pellet-Q450™ is covered by the following Limited Warranty provided exclusively by FireCraft, Inc., 1028 Saunders Lane, West Chester PA 19380.

This Limited Warranty is the only warranty made in connection with your purchase. FireCraft neither assumes nor authorizes any vendor, retailer or other person or entity to assume for it any other obligation or liability in connection with this product or Limited Warranty. This Limited Warranty does not apply and is not cumulative to any accessory or part distributed by FireCraft for which the Manufacturer provides a separate written warranty.

This Limited Warranty covers the FireCraft Pellet-Q450 (products) manufactured for FireCraft, INC. Products carry a three (3) year Limited Warranty from the date of purchase by the original owner against defects in material and workmanship. Electronic and electrical components carry a two (2) year replacement warranty when subjected to normal residential use. Limited Warranty does not apply to Firepot, Grill Grate, Meat Probe, RTD Probe, or damage caused by corrosion.

Conditions of Limited Warranty

During the term of the Limited Warranty, FireCraft’s obligation shall be limited to replacement of covered, failed components, F.O.B. point of shipment. FireCraft will repair or replace parts returned to FireCraft, freight prepaid, if the part(s) are found by FireCraft to be defective upon examination. FireCraft shall not be liable for transportation charges, labor costs, or export duties. Except as provided in this CONDITIONS OF LIMITED WARRANTY, repair or replacement of parts in the manner and for the period of time stipulated hereunder shall constitute the fulfillment of all direct and derivate liabilities and obligations from FireCraft to you.

The Warranty coverage begins on the original date of purchase as stated on the sales receipt. Warranty Registration and proof of original date of purchase is required to validate the Limited Warranty. Repair or replacement of the FireCraft component does not extend the Limited Warranty. Pouring hot liquids on or in your FireCraft product will void this warranty. Any modification including holes, screws, and any other sheet metal changes to the product will void this warranty.

FireCraft takes every precaution to utilize materials that retard rust. Even with these safeguards, the material can be compromised by various substances and conditions beyond FireCraft control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can affect metals and metal coatings. For these reasons, the Limited Warranty DOES NOT COVER RUST OR OXIDATION, unless there is a loss of structural integrity on the grill component. Should any of the above occur, refer to your Owner’s Manual maintenance section for finish protection. FireCraft recommends that you purchase a FireCraft full length protective cover for your grill when not in use. The Limited Warranty is based on residential use. Warranty coverage does not apply to products used in commercial applications.

Exceptions to the Limited Warranty

There is no written or implied performance warranty on FireCraft Products as the manufacturer has no control over the installation, operations, cleaning, maintenance or the type of fuel burned. This Limited Warranty will not apply if your product has not been installed, operated, cleaned and maintained in strict accordance with the manufacturers instructions. Burning anything other than FireCraft-approved premium grade BBQ wood pellets may void the Warranty. The Warranty does not cover damage or breakage due to misuse, improper handling or modifications.

NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT. ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANT-ABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT. ALL WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this Limited Warranty may not apply to you.

This Limited Warranty gives you specific legal rights and you may have other rights, which vary from state to state. The Limited Warranty for three (3) years is in lieu of all other warranties expressed or implied, at law or otherwise, and FireCraft does not authorize any person or representative to assume for FireCraft any obligation or liability in connection with the sale of this product. This means that no warranties, either expressed or implied are extended to persons who purchase the product from anyone other than FireCraft or an authorized FireCraft Dealer or Distributor.

© FireCraft, Inc. 2017. All Rights Reserved