Questions about FireCraft® Pellet-Q450™ Pellet Grill
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Does the meat temperature probe come with the grill?
What is the gauge (thickness) of the 430 stainless steel?
Good Afternoon, The grill is made of a mix of 14(lid) to 18(cart) gauge stainless steel. Please feel free to contact us with any further questions you may have. Thank you, FIreCraft Service Team 1-800-745-6109 [email protected]
The specs say the cooking grid is nickel plated steel, but with stainless steel everywhere else I am just asking for confirmation of this.
Good Afternoon, As of right now, the cooking grids are nickel plated steel while the rest of the grill is Stainless Steel. Please feel free to let us know if there is anything further we can do for you. Thank you, FireCraft Service Team 1-800-745-6109 [email protected]
Is there a warranty for the Q-450 and, if so, what is it?
Good Afternoon, Our Q450's all come with a 3-Year Limited Warranty. If you click on the installation instructions on the Q450 page and scroll down to the last page, you can see the warranty outlined a little more specifically as well. I hope this helps! Thank you very much, FireCraft Service Team
Does the Q45 come with a meat probe?
Yes it does!
In the response to Ryan H's question on 3/17/16 you say: "Though the Q450 does not yet advertise the ability to sear meat..." However, in the Product Overview you state: "Smoke low-and-slow, sear steaks, or fire-roast pizza, the Pellet-Q450 can do it all using AccuTemp™ technology." I'm interested in searing meats. Will the Q450 do this or not? Thanks
Good Morning, As of right now, you can ramp up the temperatures in our cooker to 500 degrees which will absolutely be enough to sear meat. The previous comment was in reference to direct cooking with an open flame which will allow for quicker, easier searing. I apologize for any confusion, please feel free let us know if there is anything else we can do for you. Thank you, FIreCraft Service Team 1-800-745-6109 [email protected]
What is the square inch figure for the grate?
Good Morning, The square inch figure of our grill grate is 19 inches by 24 inches providing a total of 456 inches. Please feel free to let us know if you have any further questions. Thank you! FireCraft Service Team 1-800-745-6109 [email protected]
Can the Q450 be installed as a built-in?
Hello, At this time, we cannot advise installing the Q450 as built in. Installing the Q450 as a built in, in it's current form, would violate the warranty. We are looking into the necessary requirements to eventually offer that feature but do not presently have an ETA as to when that feature will be available. If you have any further questions or concerns, please feel free to let us know by contacting our customer service team. Thank you, FireCraft Customer Service [email protected] 1-800-745-6109
I am interested in the q450 pellet grill. What I have heard about pellet grills is you cant really sear meats, only "bake" using a pellet grill. How is the q450 different from other pellet grills that dont advertise the ability to sear meat? I am on the fence about buying a pellet grill and if I do purchase one the q450 is on the top of my list.
Thank you for your interest! The Q450 is a great choice due to it's stainless steel construction and finely tuned control board. The use of a live-burning fire means you will be smoking/cooking your food as opposed to simply baking it with an electric heating element. Though the Q450 does not yet advertise the ability to sear meat, it is on the way! We will have a direct cooking option available soon so keep your eyes on our website and Facebook page for that announcement. If you have any further questions, feel free to let us know! You can call in and talk to one of our trained call center representatives or send emails to [email protected] Thanks again, FireCraft Customer Service 1-800-745-6109
What grade of stainless steel is the pelletq-450?
All the Stainless Steel is 430 grade