Questions about Fast Eddy's™ PG500 Pellet Grill by Cookshack
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Does the PG500 come with 4 castors/wheels or 2?
The PG500 comes with 4 casters.
Does the Fast Eddy grill have an easy change pellet hopper? I am trying to decide between this grill and the Q-450. I live in Florida by salt water so the quality of the stainless steel is important.
Yes. The PG500 has a pellet change feature. Both grills are primarily constructed of 430 stainless and will have a tough time standing up to the environment in areas near salt water. Customers near salt water usually look for grills constructed of 304 grade stainless steel.
I understand the grill comes freight delivered on a pallet, but, Is it in one piece or several pieces?
The PG500 is delivered on a pallet assembled except for the side shelf which will be shipped inside the grill.
Does the grill have a pan or tray allowing you to cover the direct cooking side in case you want to slow cook over the entire area?
No it does not. If you cover the direct area, it risks voiding the warranty since this would not be the intended use.
I haven't used a pellet unit yet, is the heat consistent no matter what the weather is doing? Is this unit insulated at the doors interior ? Thank you for any insight. Mike D.
Yes it is! Since these grill have digital control boards the board does all the work in keeping your temperature accurate no matter what the food load/exterior temperatures are.
Is the direct grilling grate stainless steel?
Yes! The direct grilling grate on the PG500 is made of heavy duty 304 stainless steel. The indirect grate and upper rack are nickel-plated steel.
Does your Cookshack PG500 come with the manufacturer's warranty? I did not see where that question was answered. Thanks in advance.
Yes it does! All of the grills and smokers we sell come with a full manufacturer's warranty. The PG500 has a 2 year limited warranty. Please let us know if you have any questions or need anything at all!
What is the lead time? I am in Phoenix, AZ.
Right now they are in stock and can ship as early as today!
In shipping the grill, how many boxes are shipped and what is the weight of each?
This grill actually ships free truck freight, so all of you items will ship with the grill on the same wood pallet. The grill itself has a shipping weight of 350 pounds. Thanks and let us know if you have any questions at all!
I'm considering the Cookshack PG500 pellet grill and note that it's about $200 under the price at the Cookshack website. Considering your free shipping (another savings of $160), it looks almost too good to be true. Does the same manufacturer's warranty apply? Also, do you have the accessories for this unit such as front wheels, a cover, front shelf, etc? Thanks so much!
Good Afternoon, Thanks for noticing! We do have the accessories that CookShack offers and these days, the PG500 is actually arriving with 2 locking casters and 2 standard casters despite the product photo above. I hope this helps, please feel free to let us know if there is anything further we can provide. Thank you! FireCraft Service Team [email protected] 1-800-745-6109