The FireCraft team is here to help you prepare the best outdoor meal possible and we promise to make every effort to help tackle whatever grilling challenge you may face. If you cannot find the answer you are looking for on this page, please call or email us right away.
Customer Service Email: [email protected]
Phone: 1-800-745-6109 M-F 9am - 9pm EST
Need help putting your grill together? If your grill or smoker did not come with assembly instructions we apologize. We provide electronic links to most of the grills and smokers we offer on the product pages of our website. To access them just search for your grill or smoker in the search box at the top of this screen and click on the “Assembly Instructions Link” on the product page. If the electronic instructions are not available or you still have questions please do not hesitate to call us.